Privacy & Preferences

Communication Preferences

Control how Elderwise communicates with you while keeping critical health and security notifications reliable.

Communication Channels

Choose which channels we can use for updates, reminders, and important account notifications.

Email

Receive care updates, account notices, and legal communications by email.

SMS

Receive time-sensitive reminders and urgent alerts by SMS.

Push Notifications

Get real-time alerts and reminders through app notifications.

Marketing Messages

Control product updates, educational campaigns, and promotional announcements.

How to Update Your Preferences

1

Open Settings

Sign in to your account and open communication settings from your profile or preferences menu.

2

Choose Preferences

Select which channels and message types you want to enable or disable.

3

Confirm Updates

Save your changes and verify they were applied successfully.

Important Note

Certain regulatory, security, and account-critical notices may still be sent even if you opt out of non-essential communications.

Need Assistance?

Need help updating your preferences? Our team can assist with account and privacy-related communication settings.

Contact Support

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