Your Privacy
Patient Rights
At Elderwise, we are committed to protecting your health information and respecting your rights. Under HIPAA and applicable privacy laws, you have specific rights regarding your protected health information.
Your Rights
As a user of Elderwise, you are entitled to the following rights regarding your health data.
Right to Access
You have the right to inspect and obtain a copy of your protected health information maintained by Elderwise.
Request RecordsRight to Amendment
You may request that we amend your health information if you believe it is incorrect or incomplete.
Request AmendmentRight to Restriction
You can request restrictions on certain uses and disclosures of your protected health information.
Request RestrictionsRight to Disclosure Log
You may request an accounting of disclosures of your health information made by Elderwise.
Request DisclosuresRight to File a Complaint
If you believe your privacy rights have been violated, you can file a complaint with Elderwise or the U.S. Department of Health and Human Services.
Contact UsRight to Breach Notification
You will be notified if a breach of your unsecured protected health information is discovered.
Report a BreachHow to Exercise Your Rights
To exercise any of the rights described above, you may take the following steps:
Contact Our Privacy Office
Submit your request by emailing privacy@elderwise.ai or using our contact form. Please specify which right you are exercising.
Provide Identification
We may ask you to verify your identity to ensure we are acting on a legitimate request and protecting your information.
Receive a Response
We will respond to your request within 30 days. If additional time is needed, we will notify you of the reason and expected completion date.
Have Questions About Your Rights?
Our privacy team is ready to help you understand and exercise your patient rights. We are committed to transparency and your right to control your health information.
Contact Privacy Team